Bringing the Deceased Into Our Care
After someone dies, a close family member will normally contact us to notify us of their passing, so that we can arrange for their transfer into our care.
Following the initial call, we will arrange for our team including one of our funeral directors to attend the address. Our caring staff realise how difficult this part can be for you and your family. They will take it at your pace and will advise you each step of the way.
They will do their best to make it as reassuring and gentle as they can and will treat your loved one with the dignity and respect they deserve.
Once they are on our premises we can prepare them for visitors if so desired. They will be dressed in the preferred clothes provided by the family, which can be brought into the office within a few days of their arrival into our care.
Details of what we will ask you for when you call can be found in the following: