Letting People Know

Letting People Know

Who you will need to notify about the death

When a loved one passes, you will need to notify a lot of people and organisations about their death as soon as possible. Many organisations can be informed of the death by a solicitor supporting you with a probate, so please discuss the list of organisations below with them.

However, you may need to contact these organisations yourself if probate is not required. The Tell Us Once service will allow you to notify many of the government departments in the list below at the same time. This can be discussed with the registrar when you attend your appointment to register the death.

List of contacts and organisations that may need to be informed:

  • The person’s GP
  • Close relatives and friends
  • Pughs Funeral Directors – 01743 344646
  • Register Office of Births, Death & Marriages
  • Employer/School
  • Health professionals – cancel any outstanding hospital appointments
  • Property and bills
  • Mortgage provider or landlord
  • Utility companies (electricity, gas and water)
  • Buildings and contents insurance provider
  • Mobile phone provider
  • Broadband company
  • TV companies (Sky, Netflix, Now TV etc)
  • Government departments
  • HM revenue and Customs for tax purposes
  • Pension providers
  • Passport agency
  • DVLA if the deceased held a driving license
  • Local council for council tax and Electoral Register



  • Bank and building societies
  • Insurance companies (for eg life, car and travel)
  • Credit card providers
  • Solicitor
  • Accountant
  • The Death Notification Service - is a free service which allows you to notify a number of banks and building societies (financial institutions) of a person's death, at the same time. You can visit their website here: https://www.deathnotificationservice.co.uk/



  • Dentist
  • Optician
  • Subscriptions
  • Social groups and clubs
  • Re-direct the post - Royal Mail’s redirection service must be via a ‘special circumstances application form’ and sent via the post or in person at a Post Office branch with appropriate authority and documentation – further details here: https://www.royalmail.com/personal/receiving-mail/redirection
  • The Bereavement Register - will help by reducing the amount of unwanted marketing post being sent
  • Close online and social media accounts


Tell Us Once (TUO)

Tell Us Once is a HM Government service that can assist you by notifying a death to most government organisations on your behalf. Tell Us Once is available to everyone living in England, Scotland & Wales. 

For more information, see the Tell Us Once page.