News

What makes an exceptional funeral director?
02 Oct 2023

Dealing with a bereavement is emotionally trying and coping with that alongside everything else that requires attention during this time can make the situation even more difficult - which is why the choice of funeral director is so important.

Unless you have had first-hand experience of making funeral arrangements, dealing with the necessary legal obligations and the domestic affairs of a deceased, the work involved in ensuring everything is carried out effectively can prove to be a particularly challenging task.

Choosing a funeral director can come down to a recommendation, a previous connection or trawling through websites and written literature in the search for inspiration and the hope that you have made the right decision.

The right choice

At WRR Pugh & Son we take chance out of the equation and believe in letting our record and reputation speak for itself. As a fourth generation family-run funeral directors based in Shrewsbury but serving the whole of Shropshire and surrounding areas, we are able to draw on more than 130 years’ experience in successfully serving our community.

An exceptional funeral director is:

  • Sensitive
  • Compassionate
  • Well-organised
  • Sincere
  • Dedicated
  • Meticulous with attention to detail
  • Provides the highest quality of service 

At WRR Pugh & Son you can be assured of all these qualities at all times and our commitment to the deceased and their families is always our top priority. We believe strongly in being there for those who need us most through the most difficult of times - from first contact through to the funeral service and beyond.

Always here to help

We are here to help you with any difficult decisions you may face and can guide you through the final arrangements in line with your and the deceased’s wishes - every possible support that may be required.

We provide a 24/7 service over 365 days every year so that when the initial contact is made, we can respond promptly and begin the process of support which is so vitally important at this time. We remain with you for the full journey and believe that our service and experience is second-to-none when it comes to client care.  

Another advantage to choosing WRR Pugh & Son is that our years of successful service have resulted in us being able to provide all the associated services for funeral requirements in-house; including funeral flowers and order of service leaflets. Experience really does count, dovetailing perfectly with the excellent reputation we have earned over many years.